Local delivery

Below is a table of the charges for local deliveries. We normally deliver Mondays (excluding bank holidays) and Fridays. We cannot give a time for the delivery on the day. We can ring you before the lorry leaves here, but there may be several drops before we arrive to you. Ideally someone needs to be present to receive delivery, but it can be left strictly at your own risk and claims for damage or shortage will not be accepted. Please see below the table for a more in depth local delivery policy.

Please note that we have a limited amount of drops per day so we cannot always guarantee the day you request. Deliveries are based on first come first served. We cannot reserve spaces until the goods and delivery are paid for.

If the courier charges shown in the shopping basket are cheaper than these delivery costings, you are welcome to book it on courier, but bear in mind they will not be as careful with the goods as we are, and it may take longer to receive the goods.

The prices below are for the area, not the quantity. The charge is for as many goods as you need, up to the full lorry load. Additions can be taken up until the day before the delivery day. We cannot accept cash on delivery, all items must be paid for before delivery.

Please find your town below  to see the delivery charge

Annesley

Annesley Woodhouse

Blidworth

Forest Town

Hilcote

Huthwaite

Kirkby In Ashfield

Kirkby Woodhouse

Mansfield

Mansfield Woodhouse

Newstead

Nuncargate

Pinxton

Pleasley

Rainworth

Ravenshead

Skegby

South Normanton

Stanton Hill

Teversal

Alfreton

Bilsthorpe

Blackwell

Brinsley

Calverton

Clipstone

Codnor

Edwinstowe

Farnsfield

Glapwell

Heanor

Hucknall

Jacksdale

Langley Mill

Morton

Newton

Nuthall

Papplewick

Pilsley

Riddings

Ripley

Selston

Somercotes

Stonebroom

Swanwick

Tibshelf

Underwood

Westhouses

Arnold

Bolsover

Boughton

Bulwell

Clay Cross

Eakring

Eastwood

Heath

Holmewood

Ilkeston

Kimberley

Kirklington

Langwith

Lowdham

Meden Vale

Moorgreen

New Houghton

North Wingfield

Ollerton

Rufford

Shirebrook

Shirland

South Wingfield

Southwell

Stony Houghton

Warsop

Wellow

Beeston

Belper

Bolsover

Brimington

Carlton

Chaddeston

Chesterfield

Cresswell

Derby

Duffield

Elksley

Grassmoor

Kirton

Long Eaton

Newark

Nottingham

Ockbrook

Radcliffe on Trent

Rolleston

Sandiacre

Stapleford

Staveley

Tansley

Thoresby

Tuxford

Walesby

West Bridgeford

Whaley Thorns

Crich

Higham

Matlock

Retford

Worksop

25

30

45

55

70

Local deliveries are normally on Mondays and Fridays.

 

Local delivery terms and conditions

Charges

Local Delivery is charged by area, not by quantity. The minimum Local delivery charge is 20. This charge is for as many goods as you need up to one full lorry load. There is only one delivery per delivery charge, so its best to get all your goods in one run. We will under no circumstances split the delivery free of charge.

Should you wish to add more goods to your delivery, you can add them until the day before your delivery. This only applies to stock items (subject to avialability). If you require more to order goods or made to measure joinery items, we can either hold the delivery until they arrive / are made or you would need to pay an additional delivery charge.

Under no circumstances will we accept cash on delivery. All items must be paid for before they leave the shop.

Delivery times

We deliver on Mondays (excluding Bank Holidays), Wednesdays and Fridays only. Delivery takes place between 8am - 5pm, but occasionally may run later if we encounter any problems en route. Unfortunately, we cannot specify any sort of time for your delivery. We cannot specify morning or afternoon drops.

We can however, ring you before the driver leaves our store, so you know it is on the way. However, it depends where you are situated on his run as to how long it will take. For example, we will ring you as he leaves, but he may have 4 drops before you and it still may take 2 hours to reach you. If you are on a diffenet run, you may not be called until the afternoon.

Receiving your delivery

Ideally you need to be present to receive your delivery. The quantities and quality of goods needs to be checked at the time of delivery, while our driver is still present. Any shortages or damages must be documented when you sign for your delivery. Failure to do this may mean that any replacements are chargeable. Remember, you are signing for goods in good condition unless you state otherwise on the delivery note.

If you cannot be in to receive delivery

Goods can be left at your property by the driver. This is done strictly and completely at your own risk. Any claims for damage or shortage will not be accepted under any circumstances. It is therefore prudent to make sure yourself or someone capable is available to receive delivery. We will not leave any goods that can be damaged by the weather unless you make provision for them to be put inside eg by leaving your garage open. If we cannot leave the goods due to the weather, you will be charged again to bring the goods back out.

Collection of goods

If you have ordered incorrectly and require the goods collecting, you must pay the appropriate delivery charge. No refunds can be given until the goods have been inspected by the management. Any goods returned are subject to a minimum 10% Handling Charge. Returned goods must be in saleable condition (eg packaging intact etc) for any refund to be given. We reserve the right to refuse refund if the goods are not in what we consider to be resaleable condition.

Please make sure you check your sizes and quantities to what you have ordered, before we deliver.

Damages/shortages

If we have delivered any items incorrectly, damaged or have missed some goods off, we will bring them out to you when we are next in your area or to the latest of 7 working days.

Any damage, incorrect items or shortages must be documented and signed for as damaged, missing or incorrect at the time of delivery. Failure to do this will mean that any replacement is chargeable.